❌ Limited Functionality for Larger Enterprises – The tool is designed primarily for growing SMBs, so larger enterprises may find some limitations in extremely advanced capabilities.

❌ Steep Learning Curve for Reports – While the tool itself is easy to use, building complex reports and dashboards can involve a more difficult learning curve.

❌ No Offline Access – There is no true offline access or sync available, only basic mobile functionality. Can be a drawback for field sales personnel.

❌ Third-Party Integrations Need Improvement – While native integrations are strong, some users have cited issues with more complex third-party integrations.

❌ Lack of Fixed-Fee Pricing – Only usage-based pricing offered which provides low flexibility for budgeting. No fixed-license cost option.

❌ Communication Trails Limitations – Features like chat and communication tracking not as advanced as some competitor products.

❌ Limitations in Invoice Management Features – Capabilities around proposals, billing and invoicing not as strong as some other market solutions focused solely in that area.

❌ Steep Price Increases at Higher Tiers – The price-per-user increases substantially at higher capability tiers.

❌ Support is not 24/7 – Phone and chat support operates 12 hours per day rather than being round-the-clock.